Frequently Asked Questions
Mypedika
What is MyPedika?
MyPedika is your trusted online store for homemade, fresh, and natural products, crafted with care using traditional methods and hygienic preparation. Each item is made in small batches to ensure the best quality and freshness.
How long does delivery take?
We deliver within 2 working days once the order is placed and confirmed.
Delivery times may vary slightly during festivals or public holidays.
Are your products really homemade?
Yes! Every product listed on MyPedika is 100% homemade, prepared with fresh ingredients and without artificial preservatives. We believe in delivering the same quality that we use in our own homes.
Are there any preservatives or artificial colors used?
No. All MyPedika products are chemical-free and made using natural ingredients only. Our goal is to bring you pure, authentic, and traditional homemade quality.
How should I store the products after delivery?
Please store all items in cool and dry places. For oil-based or perishable items, refrigeration is recommended after opening to maintain freshness and shelf life.
Can I modify my order after placing it?
Yes, you can make modifications to your order (delivery address, date, or details) by contacting our Customer Service at
📧 care@mypedika.com
Please ensure to inform us at least 2 working days before the delivery date.
PAYMENT
What payment methods do you accept?
We support safe and secure online payments, including:
UPI
Google Pay
PhonePe
Paytm
Debit/Credit Cards (Visa, Mastercard, RuPay)
Cash on Delivery (COD) — available in select locations
All payments are processed via encrypted, trusted gateways.
What if the product I ordered is out of stock?
In case a product becomes unavailable, we will contact you by phone or email to offer options:
Replace it with a similar product of equal quality and price, or
Postpone delivery until the product is restocked.
Order & Retunrs
What is your refund or replacement policy?
We ensure that every product is fresh and well-packed before shipping.
However, if you receive a damaged, wrong, or expired product, please contact us immediately at care@mypedika.com
or customer care number within 24 hours of delivery.
We’ll investigate and arrange a suitable replacement or refund as per our policy.
What are your customer service hours?
Our support team is available from Monday to Saturday, 9:00 AM – 5:00 PM.
We’ll try to respond to your queries within 24 working hours.
Where do you deliver?
Currently, we deliver across India, focusing on fast and reliable service to Kerala and nearby regions.
We are constantly expanding our reach to serve more customers.